


The exact steps you will follow to use your key with NFC will largely depend on the service you are attempting to log in to.

It is typically also possible to identify NFC support visually by looking for wireless "waves" on the gold touch sensor of the key (examples shown below). Products that support NFC are clarified in the Compatible devices section above. To make sure the issue is specific to NFC, it is recommended to follow the guidance in Basic YubiKey Troubleshooting or Basic Security Key Troubleshooting (depending on whether you have a YubiKey or Security Key) first.īefore proceeding with further troubleshooting steps, make sure your key supports NFC, as not all models do. If you are receiving the error "Error in YubiKey Communication" when using the Yubico Authenticator, please see this article. This article covers things to try when encountering difficulty using YubiKeys or Security Keys via NFC (near-field communication).
